Product Quality Guarantee

At Edu Supply Shop, your satisfaction is our top priority. Every item we provide is backed by a manufacturer’s warranty, giving you peace of mind that your purchase is protected. If you’d like details on the coverage for a specific item, just reach out to our support team and we’ll gladly provide the information.

What if my order arrives damaged?

We take quality and safe delivery seriously, but in the rare event that your order arrives damaged, here’s what to do:

• Check upon arrival: Carefully look over the packaging when your shipment is delivered. If you see any signs of damage—even on the outer box—note it on the delivery receipt before signing.

• Can’t check right away? If you’re unable to open the box during delivery but have concerns, mark “suspect damage” on the receipt.

• Report the issue quickly: If your item is damaged, email clear photos of the package and product to support@edusupplyshop.com. Once received, we’ll arrange a replacement or refund, typically processed within one business day.